Terms & Policies

CANCELLATION POLICY:

PRIVATE TRAINING, DAY TRAINING, PUPPY PLAYSCHOOL

There is a 14 day grace period after the first session to cancel unused sessions for a 50% of the original product cost. Appointments seven or more days from the time of cancellation are eligible for the 50% refund but any appointments within three days or less will be forfeit.

Noble Woof Dog Training LLC reserves the right to cancel or reschedule services at any time, without notice, though this is unlikely to happen.

*Please inform your trainer of any infectious diseases your dog is carrying at least 24 hours before a scheduled session. Depending on the circumstances we reserve the right to reschedule your session to a later date to protect other clients from disease.

GROUP CLASSES & PUPPY SOCIALS are not eligible for refunds. Also, due to the nature of this service we do not offer make-up classes.

CREDITS:

Credits for any purchased services must be used within six months of the date of purchase or they expire. This is true for all services. If appointments are not used within six months all appointments will be forfeited.

VACCINATION AND HEALTH REQUIREMENTS:

For all Noble Woof services dogs are required to be up to date on the following vaccinations: Distemper, Parvo, and Rabies. Puppies are required to have at least 2 rounds of DAPP and Rabies at 6 months of age, per Oregon State Law. Dogs do not need to be spayed or neutered for Day Training services but cannot be in season. Your dog must also be up to date on flea, tick and heart worm treatment. Please send vaccination records to info@noblewoof.com.

ENSURING SAFETY FOR ALL:

Dogs experiencing diarrhea, showing symptoms of, or testing positive (even if asymptomatic) for infectious diseases such as Canine influenza, Bordetella, and Giardia are not permitted to attend any services at the Noble Woof Canine Education Center.

For Giardia, a negative stool screening by your veterinarian seven days after the incident is required to return to services at the Canine Education Center. Alternatively, if treated for Giardia, (completing the 5 day course of Fenbendazole), their stools are normal and no Giardia cysts were seen on a fecal exam they may return to class as long as they have an anal bath before entering the facility.

For Bordetella and canine influenza your dog may return as soon as symptoms have completely subsided.